Duck Donuts CEO Betsy Hamm on adapting to a changing mark...

What this episode covers

How is Duck Donuts evolving its prototype? This week’s episode of the Restaurant Business podcast A Deeper Dive features Betsy Hamm, CEO of the 115-unit chain, who joined me at the Restaurant Leadership Conference recently to discuss a wide range of issues. Duck Donuts is based in Mechanicsburg, Pa., and is known for selling made-to-order doughnuts in tourist spots. The company generated $60.6 million in system sales last year, according to data from Restaurant Business sister company Technomic. The company just released a new prototype designed to give operators more flexibility as they expand. It features kiosks, for instance, but it also designed to go into smaller spots. We talk about a wide variety of other topics on the podcast, including where the chain got its name. It’s an interesting conversation with a doughnut CEO, so please have a listen

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Frequently Asked Questions

How long is this episode of A Deeper Dive?

This episode is 19 minutes long.

When was this A Deeper Dive episode published?

This episode was published on April 26, 2023.

What is this episode about?

How is Duck Donuts evolving its prototype? This week’s episode of the Restaurant Business podcast A Deeper Dive features Betsy Hamm, CEO of the 115-unit chain, who joined me at the Restaurant Leadership Conference recently to discuss a wide range of...

Can I download this A Deeper Dive episode?

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