Dustin Coates from Algolia Breaks Down Keyword, Concept, and Conversational Search Models - Voicebot Podcast Ep 295

The launch of ChatGPT on November 30, 2022, spurred new interest in conversational search. For the first time in over a decade, many people are beginning to think about what comes after the Google search model that has become so familiar. Dustin Coates knows a lot about search. He is the principal product manager the implemented Algolia's voice search products and worked on the integration with OpenAI's GPT-3 in 2021.  Algolia is a search giant in its own right, with over 17,000 customers using its website search capabilities instead of Google technology for 1.75 trillion annual searches. Coates walks through different types of search such as keyword, semantic, concept, and conversational. He breaks down how machine learning and AI are changing search models and performance. This includes a comparison between how Algolia, Google, ChatGPT, and other services handle search today. Coates also offers insights into where GPT-3 powered search does and does not work for its clients and why concept search has become so popular.