E02: Using Technology to Upskill the Workforce: Challenges and Opportunities

Patrick Hall, Employer Relations Coordinator with Joliet Junior College in Illinois, joins the program to discuss the importance of digital literacy for job seekers and some of the challenges and opportunities that have followed the transition from in-person to online services. Patrick reveals some of the most common digital platforms that Joliet Junior College uses to deliver workshops and the funds they have available to help individuals access certifications and improve their digital skills.