EPISODE · Sep 2, 2021 · 29 MIN
E03 | Nicky Claeys (Domino’s Pizza) on the customer experience journey
from CMOtalk.global · host CMOtalk USA
Domino's are known worldwide for delivering their pizzas to your doorstep at the speed of light. With over 18,000 restaurants Domino’s Pizza holds a 50% share of the global pizza delivery market. What is the key to their success? Chief Commercial Officer Europe Nicky Claeys talked to us about their seamless customer experience journey and how the company keeps on innovating with solutions like the GPS tracker to stay relevant. Hear more about innovation and CX in the third episode of CMOtalk.
What this episode covers
Domino's are known worldwide for delivering their pizzas to your doorstep at the speed of light. With over 18,000 restaurants Domino’s Pizza holds a 50% share of the global pizza delivery market. What is the key to their success? Chief Commercial Officer Europe Nicky Claeys talked to us about their seamless customer experience journey and how the company keeps on innovating with solutions like the GPS tracker to stay relevant. Hear more about innovation and CX in the third episode of CMOtalk.
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E03 | Nicky Claeys (Domino’s Pizza) on the customer experience journey
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