E123: Ian Moore - How eCommerce Retailers Can Create A Valuable Customer Experience To Fuel Their Business

Ian Moore is the Head of Services at Excellent Zephyr, The world’s #1 cloud-based ERP, integrated and automated to create a truly end-to-end retail experience. Excellent Zephyr aims to rapidly growing eCommerce stores with positive retail solutions. They have worked with many top-class companies such as Gym Coffee, ALDO, Lulu Guinness and many more. In this episode, Ian talks about the biggest mistakes he sees within eCommerce stores, the most important areas in retail and how you can create the best omnichannel experience. Tune into this fantastic episode to find out how you can grow your eCommerce store to fuel your business and create a healthy system within. Lastly, Ian discusses how you can deal with the cost of living crisis in the eCommerce world.