E138: Willow Valley’s Fantastic Concierges with Pat McGee

Host: Carol MacAllister Guest: Pat McGee, WV Resident Services Office Manager Description: “Call the front desk; they’ll know.” That is a refrain spoken daily by WV residents, new and long-timers, for indeed, it seems our Concierges do know everything about Willow Valley and our community. They are supreme multi-taskers as they answer the phones, receive and log in packages, help residents register for a class or order a takeout meal, and answer “how do I, where can I find, which way to….? questions all day long. Host Carol MacAllister and Pat McGee explore the breadth and depth of all that WV concierges must know and do for the residents. Today, we also bid farewell to Pat McGee as she retires to travel the country with her husband in their RV. We thank you for always being there for us.