E14: When Your Workforce Retires

Compounding the current skilled workers shortage is the potential loss of knowledge and skills as older, seasoned workers decide they are ready to retire. David DeLong literally wrote the book "Lost Knowledge" before the Great Recession put off many workers' plans to retire. As the economy has improved and as other factors begin to affect longevity, what can employers do to soak up as much know-how from exiting workers, integrate a new workforce – and retain them?