E16 | The 9 Keys To Running A Successful Photography Business - Part 4 - Product Delivery System

In this episode of The Fully booked Photographer, the Business Success Academy team discusses the importance of client satisfaction.   They emphasise that ‘fast’ is the only thing that beats ‘free’ in people's minds, and over-delivering is the key to success. The team also stresses the importance of setting expectations with clients on when they want their products delivered, especially during critical times such as birthdays and weddings. The team discusses the ultimate level of customer service, which includes understanding the pain points of the client and servicing them in line with their values. They highlight the power of creating moments and understanding your client avatar to build a successful photography business.   In this episode you will hear: How to ensure client satisfaction How to manage your client expectations during critical times The ultimate level of customer service and how can you align it with your client's values Why is it important to understand your client avatar What to do to create a great client experience Join the Difference Maker Revolution at www.TheDifferenceMakerRevolution.com and get started with our FREE training. The Fully Booked Photographer is the podcast that will help you grow your photography business by teaching you how to improve your marketing to get better leads, increase conversations with your ideal clients and generate more profit for your photo-based business, whether that is through eliminating the seasonality of your sessions or filling up the calendar of your studio. This show is brought to you by the industry experts from the Business Success Academy, Ronan Ryle - Board of Directors of the PPA, Professional Photographers Of America; Photography-marketing funnel specialist Jonathan Ryle; 7-figure entrepreneur, including a successful 3rd generation photography business, Bradley Bulmer; and published author and successful children’s studio owner in Tampa Jeanine McLeod. Tune in to this show for real-world experience, outside perspective, industry knowledge and mentorship that is usually only accessible to members of BSA’s Photography Marketing Accelerator and listen to the business growth tactics that generate highly targeted leads and bookings for your photography brand. Through this fun, educational, inspirational, innovative and high-energy show, The Fully Booked Photographer aims to share the mission of Creating A Healthier Society Through Photography.