E18: Innovation & Personalization: How To Thrive

Following last year's popular episode, Ellen Davis of the National Retail Federation returns to talk about innovation. As a bonus, Bill Villano traveled to one of CT's most personalized spaces – Colony Grill in Milford, CT – to talk with co-owner Ken Martin about how keeping elements of the building that was once the iconic Harrison's Hardware store has endeared the restaurant to the community. Ellen and Bill go on to preview the first ever Retail Works Summit, and tackle hot-button political issues like tariffs and immigration.