E18 - Stop fixing people and start fixing the system - Organisational TA with Sean Miller

In this episode, Deano flies solo and is joined by Sean Miller, who brings nearly 30 years in HR (incl. L&D and OD), and is a specialist-in-training in organisational transactional analysis, for a conversation about why organisations get stuck and what HR can actually do about it. They cover: The "Yes, But" game and why it's not incompetence, it's pattern; Berne's ego states and how language shifts them; the gap between public and private organisational structure; etiquette, techniques and character as a diagnostic tool; and why contracting is the work, not the preamble to it. Clear, practical, and hopefully thought-provoking about human systems. (The best kind of episode, no?!)  Sean can be reached on LinkedIn and www.brightn.co.uk! And please feel free to follow HR, Unfiltered on LinkedIn as well.