EPISODE · May 5, 2025 · 9 MIN
E35 Summer Rush Survival: 3 Bonus Swim Lessons for Sweet Success
from The Yes Show! · host Christine Trippi
Summer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized. Plus, learn how to join the Sweet Summer Scores Masterclass and access more tools through the Crown Society.Links Mentioned:👉 Join the Sweet Summer Scores Masterclass (Donate-What-You-Can): https://www.thewisepineapple.com/swimlessons2025✅ 3 Action Items✅Schedule a Guest Survey Deep Dive to identify root causes of service score dips and create proactive fixes.✅Plan 1–2 low-cost, high-value guest delights (e.g., popsicles at the pool, welcome crafts, lobby snack bars).✅Assign or outsource a TikTok content creator to attract talent by showcasing your team and culture.📚 Learning Bullets📚Guest service declines often stem from overlooked patterns, like weekend-only issues—look deeper.📚Adding value-based fun during high-demand periods offsets rate hikes and delights guests.📚TikTok is not just for teens—it's a recruiting powerhouse, especially when passion and position align.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown
What this episode covers
Summer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized. Plus, learn how to join the Sweet Summer Scores Masterclass and access more tools through the Crown Society.Links Mentioned:👉 Join the Sweet Summer Scores Masterclass (Donate-What-You-Can): https://www.thewisepineapple.com/swimlessons2025✅ 3 Action Items✅Schedule a Guest Survey Deep Dive to identify root causes of service score dips and create proactive fixes.✅Plan 1–2 low-cost, high-value guest delights (e.g., popsicles at the pool, welcome crafts, lobby snack bars).✅Assign or outsource a TikTok content creator to attract talent by showcasing your team and culture.📚 Learning Bullets📚Guest service declines often stem from overlooked patterns, like weekend-only issues—look deeper.📚Adding value-based fun during high-demand periods offsets rate hikes and delights guests.📚TikTok is not just for teens—it's a recruiting powerhouse, especially when passion and position align.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown
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E35 Summer Rush Survival: 3 Bonus Swim Lessons for Sweet Success
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