E39: Dr. Jono Hey on How to Communicate with Empathy and Map the Human Experience Visually

In this episode of Othman’s Leadership Podcast, Dr. Reda Othman sits down with Dr. Jono Hey—creator of Sketchplanations and author of Big Ideas, Little Pictures—to explore how we can lead, learn, and connect more deeply by making ideas simple, visual, and human. Jono opens up about his process of turning complex topics into clear, memorable sketches, and shares the mindset behind effective communication. From identifying the biggest mistake people make when trying to be understood, to designing for diverse learners, Jono shows how empathy and curiosity drive better explanations. He also walks us through how consistent habits, creative constraints, and humility shape his lifelong learning and creative growth. Listeners will walk away with a deeper appreciation for: How visuals clarify assumptions and spark shared understanding The role of empathy in designing ideas that stick Practical strategies for balancing simplicity with depth How to use sketching, storytelling, and reflection as leadership tools Whether you’re a leader, educator, or just someone who values clarity in a noisy world—this episode will change how you think about learning and explaining, one sketch at a time.