E44: Matt Thorpe - Build Customer Loyalty that Lasts a Lifetime

Matt is a digital marketing consultant, who after several years of working in-house for big brands like Jack Wills and Ann Summers, now runs his own consulting business - Grasshopper Web Consulting and is helping businesses to grow their sales and loyal customer bases every day.   In this episode, Matt highlights the importance of building strong relationships with your customers and how this can keep them coming back to your business time and time again. He gives some great tips on how to improve your customers’ loyalty, how to optimise your online store to keep visitors hooked, as well as sharing how nurturing your customers can make you stand out in a competitive market.  So join us on the podcast to find out exactly what you can start doing to increase the lifetime value of your customers, how to use social media and other tools to build a bridge between you and your customers and how these strategies can boost your business!