E495 - Irinia Poddubnaia - How to Build an Ecommerce Company and Develop a Tracking Software for Customer Communication

Join us in this episode as we talk to the founder of Trek Mage, Irinia Poddubnaia, about her journey of starting a business in China, running an e-commerce company, and developing a software to help e-commerce providers with tracking and customer communication. Hear about her experiences and insights in building and automating processes, integrating with e-commerce platforms, and providing beginner-friendly solutions for tracking and customer communication. Our Guest Irinia Poddubnaia https://trackmage.com/ https://www.instagram.com/trackmage/ https://www.linkedin.com/company/trackmage/ https://twitter.com/TrackMage https://web.facebook.com/trackmage/ https://web.facebook.com/groups/trackmage https://www.youtube.com/channel/UCxA1xlANK5j0jdQc02a99rg Hacks to Take Away Bridge the communication gap with customers after the purchase to keep them informed and prevent lost orders. Ask customers for reviews to increase the likelihood of receiving feedback and improve the credibility of the store. Provide excellent customer support to build a solid relationship with customers and create opportunities for upselling. Ensure that all feedback mechanisms are working properly to prevent customer frustration. Engage customers throughout the entire purchasing process to improve customer satisfaction and loyalty. Let’s get started with your Home Studio! Be ready for live streaming, zoom calls, and creating content. Let me help you build a space that helps you gain confidence in front of the lens. Book a call here for a free consultation: ⁠http://hacksandhobbies.com/booking 🎙 Wanna be a guest? Apply on PodMatch: https://www.podmatch.com/member/hacksandhobbies📖 Home Studio resources: https://homestudiobook.com🔗 LI: https://linkedin.com/in/superjunaid Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.