E69: How a $100M+ Broker Jumped into Commercial and Built His Own Tech with David Mayrand

In this episode of Mortgage Tech Talks, I sit down with David Mayrand, a former residential broker who transitioned into the multifamily commercial space—and then took it a step further by building a tech solution designed to streamline complex multifamily deals. We talk about: Why residential brokers struggle to break into commercial The tech void in the multifamily space (and how David is solving it) What makes commercial underwriting so much more complex His decision to spin off a standalone multifamily tech platform launching June 1st How he’s democratizing commercial real estate for new investors and brokers alike This episode is a must-watch if you’re: ✅ A residential broker curious about the commercial space ✅ Frustrated by the inefficiencies of spreadsheets and emails ✅ Interested in the future of AI + automation in mortgage workflows ✅ Looking to scale your investor business with better tools ⏱️ Timestamps: 00:00 – Why multifamily listings aren’t investor-friendly 00:20 – Building tools that simplify commercial analysis 00:47 – Giving access to tools most brokers don’t have 01:12 – Intro: Meet David Maé Rand, ex-residential broker turned tech founder 02:07 – The origin story: from 2-minute convo to this podcast 02:43 – Why David left residential for multifamily 04:24 – Phasing out residential and leaning into investor clients 06:21 – Why switching to commercial is scary for brokers 07:17 – What makes some brokers fail when switching 08:59 – Why commercial lending has so much paperwork 09:34 – How David's team built processes from scratch 10:09 – There was literally no tech in commercial 11:18 – How they organize massive amounts of documents 12:13 – Why residential tech has boomed—but not commercial 13:20 – Why most developers can’t build good mortgage tech 14:32 – Building tech internally that actually works 16:25 – When David realized he needed a dedicated tech stack 17:50 – The hidden value of structured data 19:17 – Why existing CRMs don’t support corporations as borrowers 20:20 – The complexity of org charts and ownership 21:24 – Why solving hard problems = massive opportunity 22:07 – Where AI fits into all this 23:31 – Using AI to build org charts, automate file handling 25:20 – The future: AI doing all the grunt work for brokers 26:55 – Why David isn’t competing with generic AI tools 27:19 – Launching a dedicated multifamily tech company (June 1!) 28:16 – How this tech can change the entire Canadian multifamily market 30:12 – Will this ever expand beyond multifamily? 31:24 – Why tech gives David’s brokerage a massive edge 32:23 – His vision: a portal for agents and investors to model cash flow 33:43 – Making commercial less intimidating 35:08 – Tech as a bridge for new brokers entering the space 36:23 – Why servicing sophisticated borrowers requires next-level systems 37:07 – How brokers can actually provide value to investors 39:19 – Want to try the portal? How to get early access 🔥 Enjoyed this episode? Like, comment, and subscribe for more conversations at the intersection of mortgage, tech, and real estate investing. #mortgagetech #multifamilyrealestate #commercialmortgage #canadianmortgage #mortgagebroker #fintech #realestatetech #aiinmortgage #mortgageautomation #mortgagetalkshow