E76: Getting to Know KRA: Reena Singh on Building a Client-Centered Workforce System

In this episode of Getting to Know KRA, we sit down with Reena Singh, Program Director for KRA's Northern Nevada region, to take a closer look at the role of one-stop operations in delivering a seamless, client-centered workforce experience. Hosted by Jonathan Overall, the conversation explores how EmployeeNV Career Hubs coordinate partners, community resources, and referral systems to meet individuals where they are and support meaningful job placement and career growth. Reena shares insights on serving a rapidly evolving regional economy, strengthening customer experience, and using continuous quality improvement to drive impact across Northern Nevada.