EPISODE · Feb 23, 2024 · 42 MIN
E78: Championing Customer Loyalty with Vinay Parmar
from Label Sessions Presents...
In this episode, Maxine Mackie of Label Sessions talks to Vinay Parmar.Vinay is a customer experience leader with a career spanning over 25 years, revamping National Express as their MD turned Chief Customer Experience Officer. Now, he’s the founder of his own agency Dhruva Star, championing loyal customers who choose change.
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E78: Championing Customer Loyalty with Vinay Parmar
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This episode was published on February 23, 2024.
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