Earning a seat at the table: risk, value, and the power of insight with Ed Kahn

Influence does not come from more data. It comes from understanding risk, value, and timing. In this episode of The Curiosity Current, Stephanie and Molly are joined by Ed Kahn, Senior Principal of CX Research and Insights at Mutual of America Financial Group. With a career spanning consumer electronics, syndicated research, and financial services, Ed shares why researchers often feel excluded from decisions and what actually changes that dynamic. He explains how fluency in business context, clarity around risk, and relevance in the moment turn research into influence. This conversation reframes the idea of a “seat at the table” and offers practical ways insights teams can earn it.