ECOMP Identity Verification Process

This document provides instructions for navigating the ECOMP system, an online portal requiring multi-factor authentication. It details the three main tabs: **Cases**, displaying active and pending claims; **Draft Forms**, showing incomplete forms; and **Action Required**, listing correspondence needing a response. The guide also explains how to access and update account information within ECOMP, emphasizing that these changes do not automatically update the OWCP case file. Finally, it notes that overdue items are flagged with a red alert icon.