Effective Communication
from Norwex® Learning Network Hosted by Norwex Home Office
Tune in to learn how to use the simple acronym RADICAL to radically change way you communicate with US Regional Sales Managers, Lynn Branham and Jenna Lang. R - Recognize the person’s value A - Acknowledge they may have a different perspective D - Decide to be open to new information I - Inquire what they’re experiencing/thinking/feeling C - Clarify what you’re hearing by paraphrasing what they’re saying A - Ask questions until you understand, NOT until you’re understood L - Leave the conversation on good terms
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