EPISODE · May 7, 2023 · 57 MIN
Effective feedback in General Practice & PCNs
from eGPlearning Podblast · host eGPlearning
Contact us and share your opinionWe respond to a viewer question asking how to improve the Friends & Family Feedback process at their practice.We discuss approaching feedback with the right mindset and the different types, tools, and ways to collect and use feedback in General Practice and Primary Care Networks to improve quality of care, patient experience and staff moral.00:00 Introduction02:16 Mindset & feedback04:47 Types of feedback12:15 Why engage with feedback20:20 Sources of feedback & collection tools39:45 Friends & Family Question suggestions49:10 Simple electronic feedback station ideaJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical systembit.ly/EMIScourse
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Contact us and share your opinion We respond to a viewer question asking how to improve the Friends & Family Feedback process at their practice. We discuss approaching feedback with the right mindset and the different types, tools, and ways to collect and use feedback in General Practice and Primary Care Networks to improve quality of care, patient experience and staff moral. 00:00 Introduction 02:16 Mindset & feedback 04:47 Types of feedback 12:15 Why engage with feedback 20:20 S...
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Effective feedback in General Practice & PCNs
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