Efficiency vs effectiveness: Why Deloitte are opting for human-centered learning episode artwork

EPISODE · Nov 4, 2025 · 24 MIN

Efficiency vs effectiveness: Why Deloitte are opting for human-centered learning

from Learning at Large

Is efficiency really the goal of L&D – or have we been optimizing for the wrong thing? In this episode of Learning at Large, we're joined by Neil Hunter, Chief Learning Officer at Deloitte Canada, who's on a mission to put people – not processes – back at the center of learning. Neil shares how his team is using neuroscience, experimentation, and empathy to reframe what "effective" really means in the modern learning landscape. Ep. 75 Brought to you by Elucidat.  Want more insights? Get the latest tips, expert advice, and best practices from top L&D leaders - delivered straight to your inbox. The Learning at Large newsletter brings you monthly insider content to help you create and scale impactful learning. Subscribe now and never miss an edition!

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Efficiency vs effectiveness: Why Deloitte are opting for human-centered learning

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