El cliente interno: Como es adentro es afuera

What this episode covers

La competencia por el talento ha puesto el foco en entender qué valora, qué desean y qué expectativas tienen los colaboradores hoy en día. La pandemia ha dejado en completa desventaja a aquellas organizaciones que no entienden que las reglas del juego han cambiado. Entender y mejorar la experiencia del colaborador a través de la gestión del Employee Experience es imperioso, no sólo para que el talento nos elija como empresa donde trabajar, sino también para lograr que una estrategia de CX sea sustentable en el tiempo. Hablamos con Fede Zinovich Sobre qué es el Employee experience, cómo se inicia en el camino dentro de una organización y los cambios de paradigma en el mundo laboral. ¡Gran capitulo! Sumate a la comunidad Flecha podcast Esta temporada está co-creada con el equipo de la diplomatura en Gestión de Experiencia de Cliente que se dicta en UTN BA- Buenos Aires argentina y sentipodcast. Host: Ariel Bohe

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Frequently Asked Questions

How long is this episode of Flecha podcast?

This episode is 28 minutes long.

When was this Flecha podcast episode published?

This episode was published on November 2, 2022.

What is this episode about?

La competencia por el talento ha puesto el foco en entender qué valora, qué desean y qué expectativas tienen los colaboradores hoy en día. La pandemia ha dejado en completa desventaja a aquellas organizaciones que no entienden que las reglas del...

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