"El NPS es el mejor, sino el único, sistema que te permit...

What this episode covers

Hoy presentamos un gran invitado, Juan Rodríguez, CEO y Director General del Grupo Gayosso, el grupo funerario más grande México y probablemente de toda Latinoamérica, quien en una amena conversación nos dejará saber tres de sus grandes secretos para hacer exitosa la estrategia de una empresa y como el NPS en sus propias palabras es la mejor herramienta para evaluar el logro de toda la estrategia y cómo se transforma así mismo en un indicador clave que se conecta no solo con la experiencia del cliente, sino también con el crecimiento financiero y la sostenibildad de la empresa.No olvides compartir este episodio con tus amigos y colegas y ¡bienvenidos! Hosted on Acast. See acast.com/privacy for more information.

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How long is this episode of Opinat CX?

This episode is 44 minutes long.

When was this Opinat CX episode published?

This episode was published on January 10, 2024.

What is this episode about?

Hoy presentamos un gran invitado, Juan Rodríguez, CEO y Director General del Grupo Gayosso, el grupo funerario más grande México y probablemente de toda Latinoamérica, quien en una amena conversación nos dejará saber tres de sus grandes secretos...

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