Elevator Fix, New Problems at John Knox Towers | Virginia Beach News

John Knox Towers, a 12-story senior living community, faced major disruptions when one elevator went down in late April—leaving 200 residents stranded. Though both elevators are now back online, renovations on the first floor have created new headaches, forcing residents to go outside for mail and endure cramped, blocked-off waiting areas. Longtime resident Bill Newell, who’s lived there 10 years, says the delay was unacceptable and credits media attention for pushing action—but he’s now planning to move out next week. Eighteen residents are preparing to file formal complaints under Virginia’s landlord-tenant law over mail access, elevator repairs, and poor conditions. Property management, Lawson Companies, remains silent. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/9c3308341476fde4