Elite jobs, Hairdresser craft

How elite students get elite jobs. Lauren Rivera, Associate Professor of Management and Organisation at Northwestern University's Kellog School of Management, discusses her study into the hiring practices of top investment banks, consultancies and law firms. Do America's elite keep the top jobs for people just like themselves? Louise Ashley, Lecturer in Management Studies at Royal Holloway, University of London, adds a British perspective.Also, hairdressing as craft. Dr Helen Holmes, Hallsworth Research Fellow at the University of Manchester, argues that the craft of such service work is obscured by the intangibility of the product, as well as the fact that it is a female dominated profession.Producer: Jayne Egerton.