Embracing Fintech & AI - Corporate Central Credit Union

“Be nimble and fearless when it comes to failure. Do it fast and move on.” – Chris FeltonThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today’s show is Chris Felton, President and CEO of Corporate Central Credit Union. Chris joins me to discuss the challenges and opportunities facing the credit union industry. He reflects on his own journey into the credit union space, starting out with ambitions of a high-stakes finance career before discovering his passion for the credit union movement and its focus on serving members.In our conversation, Chris highlights how credit unions can take advantage of emerging technologies to improve member satisfaction, and he discusses Corporate Central's own technology platform, Bistro, which was built to allow for seamless integration with fintech partners. We explore the importance of credit unions embracing a "technology-first" mindset and the need for credit unions to form strategic partnerships with fintechs to deliver the frictionless experiences that members have come to expect.As we wrap up the episode, Chris talks about his love of the 1965 Ford Mustang and how he could definitely live in Colorado Springs. He also recommends the book “Kill the Company” by Lisa Bodell. Enjoy my conversation with Chris Felton!Find the full show notes on cuinsight.com.Connect with Chris:Chris Felton, President and C.E.O. of Corporate Central Credit Unioncorpcu.comChris: LinkedInCorporate Central Credit Union: LinkedIn | Facebook | YouTube | XBook mentioned: Kill the Company by Lisa BodellShort story mentioned: “Attitude Is Everything” by Francie Baltazar-Schwartz