Embracing organisational change - episode 5

According to a recent McKinsey report, more than half of global survey respondents on AI said that they had adopted AI in at least one of their business units, and nearly two-thirds expected that their company’s investments in AI would increase over the next few years. Yet according to Boston Consulting Group, Australia lags globally, with around 70% of Australian organisations yet to succeed in delivering digital transformation, a critical first step to succeed in AI. Pia Andrews, a global expert in open government and digital government transformation and former public servant, joins us to navigate this important change and provides her unique global and local perspectives on how public institutions can approach the responsible adoption of AI. In this episode, Pia shares her six fundamental questions that the public sector must answer when designing for trust, which are part of The Trust Framework for Government Use of AI and Automated Decision Making whitepaper she developed and her top tips on getting started.