Emergency Response: Authorities on the Front Lines

When a water main breaks, most people only notice when service is disrupted. What they don’t see is the rapid, coordinated response working behind the scenes to protect public health and restore service.In this episode of Authorities on Air, we’re joined by Jeremy Horvath, Executive Director, PMAA Region 6 Director and Jeremy Stultz, Systems Supervisor, PMAA Assistant Region 6 Director from Highland Sewer & Water Authority. They share a practical, real-world look at how municipal authorities prepare for and respond to emergencies, especially water main breaks, across a large and complex service area.In this episode, you’ll learn:What constitutes an emergency for a water authorityHow water main breaks are detected and prioritizedWhat happens from the first call to system restorationHow crews work safely in extreme and unpredictable conditionsHow authorities communicate with customers during disruptionsThis conversation highlights the planning, teamwork, and commitment it takes to keep water flowing, often under challenging conditions and at all hours.PMAA WebsiteLinkedInHighland Sewer & Water Authority WebsiteHighland Sewer & Water Authority - Facebook