Emerging trends in e-commerce

Online shopping has brought about the slow demise of traditional retail, with many consumers relying solely on sites to shop for everything from groceries to electronics. In this episode, Ananya Bhargava interviews Zuzanna Blasco, a lead UX/UI engineer for Newfold Digital and a faculty associate who teaches e-commerce classes at Arizona State University. Blasco analyzes the impact of e-commerce on consumer behavior while also diving into emerging trends in online shopping, including AI integration, influencer marketing, social commerce, augmented and virtual reality experiences, and subscriptions.