Emma Jordaan - The RAPID Approach to Cultural Intelligence

In this episode, Trisha interviews Emma Jordaan, founder and CEO of Infinite Consulting, TEDx speaker, and author of Dubai Decode, who helps leaders navigate cultural dynamics in one of the world's most diverse workplaces—the UAE.What happens when your team knows you're making the wrong decision but stays silent because "you are the boss"? How do you bridge the gap between having cultural knowledge and actually applying it with intentionality? Emma unpacks her proprietary RAPID framework—a cultural intelligence strategy tool that helps professionals slow down their cross-cultural interactions before they react. Discover how recognising, assessing, pausing, interpreting, and deciding can transform cultural complexity from a barrier into a competitive advantage, and why listening with your whole body might be the CQ strategy skill you've been missing.Connect with Emma on LinkedIn and explore her book Dubai Decoded for deeper insights into navigating cultural diversity. You can also check out Emma's podcast, The HR and CQ Show with Emma Jordaan and Sarah Brooks.Make sure you join Trisha in this journey of growth and discovery throughout the year via Substack or LinkedIn.