Emma Reilly's Construction Industry Update Sept 2025

In this episode of "Minimise Debt, Maximise Cash with Top Service," Emma Riley, CEO of Top Service, presents the monthly update on construction credit management. As the third quarter of 2025 comes to a close, a shift in customer payment behavior has been observed. While customers were previously open about payment problems, they are now reducing communication, making debt recovery more challenging. Top Service offers a range of effective debt recovery services specifically for the construction industry. Their collectors create bespoke collection strategies to get invoices paid while maintaining business relationships when possible. The podcast also highlights the ongoing concern of fraud, noting that Top Service recently sent out a notification about a major fraud attempt in Wales. For more information on this and other industry insights, listeners are encouraged to contact Top Service's business development team. Looking ahead to September, the podcast announces that non-executive director Philip King will be speaking at four of the six Credit Fest events in Birmingham, Leeds, London, and Bristol. Emma and other Top Service team members will also be in attendance. Details on how to attend are available in the associated newsletter. The next webinar will cover retentions and feature a panel including Top Service member Simon Howell from Tarmac, retention expert Charlie Barratt, Philip King, and Luke Sculthorpe from the CIC. Listeners can find Top Service on LinkedIn and watch video versions of their podcasts on their YouTube channel. To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/ Music by Purple PlanetRead transcript