Emotional Intelligence for Sales Success: Connect with Customers and Get Results - Colleen Stanley

Please visit https://thebookvoice.com/podcasts/1/audiobook/414842 to listen full audiobooks. Title: Emotional Intelligence for Sales Success: Connect with Customers and Get Results Author: Colleen Stanley Narrator: Janet Ivey, Charity Spencer Format: Unabridged Audiobook Length: 6 hours 53 minutes Release date: April 21, 2020 Ratings: Ratings of Book: 3.75 of Total 4 Genres: Sales & Retail Publisher's Summary: Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters. In Emotional Intelligence for Sales Success, you’ll learn: - how to increase impulse control for better questioning and listening, - which EI skills are related to likability and trust, - how empathy leads to bigger sales conversations and more effective solutions, - how emotional intelligence can improve prospecting efforts - which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. Emotional intelligence plays a vital role at every stage of the sales process. From business development to closing the deal, emotional intelligence will drive your performance--and your success.