Emotional Intelligence in the workplace

Rosie Bawn an Employability and Placements Adviser in the Faculty of Humanities, Arts and Social Sciences looks at the rise of Artificial Intelligence (AI) – but can AI ever compete with human emotional intelligence? In this episode, Rosie considers the practical steps you can take to improve your emotional intelligence (the new ‘human superpower’) and increase your chances for success. For further development, listen to another Career Zone podcast 'Resolving conflicts in the workplace', or attend an Active Listening in Digital Environments workshop.