Emotional Optimism & Employee Experience with Claude Silver - Chief Heart Officer

The CX Goalkeeper had the great opportunity to interview Claude Silver LinkedIn Headline: Chief Heart Officer at VaynerMedia (CHRO)/Chief People Officer) Highlights: 0:00 Game Start 00:45 Claude's Introduction 01:55 Claude's values 04:09 Claude ingredients for success 6:20 The Role of Human Being in Business 7:43 Claude's definition of her own success 10:00 Where to start with employee experience 14:04 Definition of Employee experience ("you are moving the ball down the field") 15:49 Scoring a goal alone it's not so funny as scoring them together 18:53 something Claude tried and didn't work 20:30 what we are speaking about in 10 years 21:15 Claude contact details 22:35 Claude book suggestions 23:29 Claude golden nugget ... and much more Claude Contact Details: * https://www.claudesilver.com/ * https://www.linkedin.com/in/casilver/ Claude's Podcast - Emotional Intelligence - stop here and subscribe her podcast!!! * https://podcasts.apple.com/us/podcast/emotional-optimism-living-in-the-silver-lining-podcast/id1441782924 * https://open.spotify.com/show/3fAXOkGMiGKuYmsrJfrX5m for more information: www.cxgoalkeeper.com/ClaudeSilver Thank you, Claude. #cxgoalkeeper #customerexperience #podcast #leadership