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EPISODE · Mar 7, 2019 · 7 MIN

Empathetic Systems

from Keys To The Shop : Equipping Coffee Shop Leaders

It is often the case that we create systems in the cafe and then lose connection with the real impact those systems have in the lives of the staff and customers. Today we talk about the need for empathy in developing systems that serve the shop as well as those caring for the shop. 

Episode metadata supplied by the publisher feed · Published Mar 7, 2019

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Empathetic Systems

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This episode is 7 minutes long.

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This episode was published on March 7, 2019.

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