Empathic Conversations at Work Ft. Shola Kaye Purposeful Empathy Hosted by Anita Nowak

Watch this episode to hear an introvert turned public speaking expert share tips and tricks to become a super communicator at work. Shola Kaye is the author of two books and an international speaker on Empathy at Work, Communication, and Inclusive Leadership. She’s passionate about helping organisations create an atmosphere of respect and kindness. In this episode, she discusses how kindness and inclusion in the workplace enhance performance and retention.  00:00 Preview 00:32 Introduction  00:52 About Shola Kaye 02:21 Shola’s backstory that led her to empathy in the workplace 05:53 How Shola started building confidence at work early in her career  08:46 The business case for empathy at work 11:22 The role of empathy in conversations surrounding EDI (equity, diversity and inclusion) 14:01 The difference between inclusion and belonging  16:13 The intersection of empathy, inclusion and communication: A powerful combination for transformation in the workplace   17:54 Strategy 1 for having empathic conversation at work: Calling in 22:19 Strategy 2 for having empathic conversation at work: NET 26:01 What is Big talk vs small talk? 27:28 The role of empathy when talking about resistance to change 31:54 How to be a DIVA at Public Speaking  35:27 Big Talk, Small Talk and Everything in Between  37:10 Shola Kaye’s Purposeful Empathy Story  CONNECT WITH ANITA ✩ Email [email protected]  ✩ Website https://www.anitanowak.com ✩ Buy a copy of Purposeful Empathy http://tiny.cc/PurposefulEmpathyCA ✩ LinkedIn https://www.linkedin.com/in/anitanowak/ ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast CONNECT WITH SHOLA ✩ Website https://www.sholakaye.com ✩ LinkedIn https://www.linkedin.com/in/sholakaye SHOW NOTES ✩ Why Some of Us Don't Have One True Calling ✩ A Survival Guide for Leaders Video edited by David Tsvariani