Empathy as a Strategy Attorney Jen Sawday on the Human Side of Probate

Summary:This episode featuring Attorney Jen Sawday serves as a critical guide for agents navigating the sensitive probate niche. Moving beyond legal technicalities, Sawday focuses on the emotional landscape of estate sales, highlighting that fiduciaries (Executors) are often operating under significant grief and stress. Agents will learn how to transition from a "salesperson" to a "compassionate resource" by prioritizing clear, proactive communication and extreme patience. This foundational session is essential for building the trust required to manage complex, high-emotion transactions effectively.