EPISODE · Nov 14, 2023 · 12 MIN
Empathy In Management
from Management Mastery · host Fred Ball & Rick Kendall
Understanding the underlying emotional and other, often unspoken, attitudes and beliefs that may motivate staff is critical to good management. The successful manager needs to be aware of and deal with those critical factors. This is what we mean by “empathy”. In this episode, we discuss how the good manager can build empathy both in their staffs and in themselves.
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This episode was published on November 14, 2023.
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