Empathy in the ER: One Physician’s Journey from Same to Kindness Ft. Dr. Brian Goldman Purposeful Empathy Hosted by Anita Nowak

Watch this episode to hear a veteran ER physician explore how the culture of medicine often hinders empathy in patient care. Dr. Brian Goldman is author of The Power of Kindness and The Power of Teamwork.  In this episode, he describes how we can promote empathy in healthcare and beyond. Through powerful personal stories, he shares why “toxic shame"  is kryptonite within his profession and how he works to transcend it. 00:00 Introduction 00:23 About Dr. Brian Goldman 02:34 Brian shares a story from the the ER that inspired him to write The Power of Kindness 13:35 Brian’s life-long experience with ‘toxic shame’ 19:31 The stigma of vulnerability in the medical field 21:40 What stops us from being empathic all the time? 26:45 How Brian’s own errors as a physician made him more empathic 37:00 Shifting our perception of vulnerability (from shame to love) 38:39 The seduction of selfishness in our society 39:43 Gendered differences in empathy and revenge 42:02 COVID’s impact on medicine and empathy 48:21 The connection between empathy and teamwork 52:24 Dr. Brian Goldman’s Purposeful Empathy Story CONNECT WITH DR. BRIAN GOLDMAN ✩ Twitter: @NightshiftMD ✩ Power of Teamwork Book: https://powerofteamworkbook.com/ ✩ TED Talk: https://www.ted.com/talks/brian_goldman_doctors_make_mistakes_can_we_talk_about_that ✩ CBC White Coat: cbc.ca/whitecoat ✩ The Power of Kindness: ​​https://tinyurl.com/Power-of-Kindness ✩The Secret Language of Doctors: https://tinyurl.com/The-Secret-Language ✩The Night Shift: https://tinyurl.com/The-Night-Shift CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩ https://twitter.com/GrandHeronIntl Video edited by David Tsvariani