Empathy in the Workplace with Author and Empathy Advocate Maria Ross

Empathy advocate and author of The Empathy Dilemma, Maria Ross discusses how empathy fosters transparency in leadership. Learn practical strategies to build trust, improve communication, and inspire teams by leading with empathy. Explore how transparent leadership creates stronger connections, boosts morale, and drives organizational success.In this episode: How the definition of empathy has changed over timeWhat empathy means in today's workplaceWhat to do when empathy has been weaponizedThe 5 pillars of empathetic leadershipShow Guest: Maria Ross is a speaker, author, strategist, and empathy advocate. She has spoken in front of TED stages and at top conferences and companies, and she’s been featured in NPR, Entrepreneur, and Forbes. Her newly-released book, The Empathy Dilemma, is described as “refreshing” by Dan Pink and a powerful “balance of empathy and accountability” by Dorie Clark. Maria lives in Northern California where you may find her sipping red wine, doing CrossFit, or indulging in a British crime drama.Support the showJill Griffin, is a leadership and career strategist, executive coach, and host of The Career Refresh podcast. She works with high achievers to strengthen their leadership, navigate career transitions, build effective teams, and create what’s next.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 12-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what’s nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical