Empathy in the Workplace with Dr. Jamil Zaki, Psychology Professor at Stanford University

You may think of empathy as a useful behavior in navigating your personal life -- but research shows it's also a leadership superpower when practiced in the workplace. This week, Cydney Roach, Global Chair of our Employee Experience practice speaks with Dr. Jamil Zaki, Professor of Psychology at Stanford University and author of “The War for Kindness: Building Empathy       in a Fractured World.” Cydney and Jamil talk about the definition of empathy, what an empathic leader looks like in the workplace, and their recently launched eBook, “Leading with Empathy in Turbulent Times: A Practical Guide.”