Empathy in the Workplace with Rob Volpe

Rob Volpe, an award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time and CEO of Ignite 360 where he leads a team of insights, strategy, and creative professionals that serve the world’s leading brands across a range of industries like Facebook, Pepsi, Ulta Beauty, Hershey’s, Whole Foods, and Microsoft. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network. He frequently speaks on the topic at conferences, corporations, colleges, podcasts, and with the media.  He is a Syracuse University’s S.I. Newhouse School of Public Communications graduate and lives in San Francisco with his husband and 3 cats.In this episode, we discuss the following: The 5 Steps to EmpathyMisconceptions about empathy How to use empathy at work with colleagues or clients or in a job interviewTips on how to use self-empathy when it comes to refreshing your careerShow notes: Get the book, Tell Me More About That, a silver award winner of the IBPA Benjamin Franklin Awards for Best Self-Help Book of 2022!  Ignite 360Follow him on LinkedInSupport the showJill Griffin, is a leadership and career strategist, executive coach, and host of The Career Refresh podcast. She works with high achievers to strengthen their leadership, navigate career transitions, build effective teams, and create what’s next.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 12-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what’s nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical