Empathy is the Coin of the Realm: A Conversation with Benjamin Spencer

"Send a text sharing your thoughts about the episode."From wrenches to Washington, we trace a general's journey through service, strategy, and change. Today's guest is retired U.S. Air Force Brigadier General Benjamin Spencer who shares lessons in leadership from the flight line to the Pentagon. We hear about the processes, practices, and people essential to aerospace equipment sustainment and operations in the U.S. Air Force. Retired Brigadier General Spencer leads us through his experiences as a young officer learning from Senior Airmen to being the primary liaison of the Office of the Secretary of the Air Force with the U.S. House of Representatives.