Employee Complaints About Lean in Healthcare, Even at... episode artwork

EPISODE · Feb 4, 2018 · 8 MIN

Employee Complaints About Lean in Healthcare, Even at...

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

Employee Complaints About Lean in Healthcare, Even at Some of the Best Organizations Last week, I blogged about some employee complaints related to rotating day and night shifts at the Toyota San Antonio plant. In that post, I mentioned that employees who post on Glassdoor.com and other sites might not be a representative sample of the full employee population. With that in mind, what happens when we search the Glassdoor surveys of some well-known "Lean hospitals?" I posted a few of these employee comments on LinkedIn the other day (a short post that has received over 50,000 views and prompted a lot of discussion).

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