EPISODE · Oct 26, 2021 · 2 MIN

Employees Waiting Around Cost You

from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor

I was in NYC this past weekend and observed in many of the stores with "help wanted" signs on their doors - employees stuck in their phones and leaning. Unless and until you see what I see, customers will leave without purchasing. No matter how few employees you have.

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This episode was published on October 26, 2021.

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