Empowering Teams & Customer Experience with Kerry Thompson

In this episode of Leap Forward, we are joined by Kerry, founder of Akeno LTD and a seasoned expert in business transformation with over two decades of experience. Kerry shares her insights on leveraging systems to enhance customer experience, the critical role of empowered and knowledgeable teams, and the importance of seamless omnichannel strategies. With a track record of driving organisational change and innovation, Kerry offers valuable perspectives on empowering people for long-term success. Don't miss this engaging conversation with a true pioneer of change and innovation! Hosted on Acast. See acast.com/privacy for more information.