EMTs speak up: An EMS One-Stop Town Hall

This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. Like many other states across the U.S., California’s ambulance services are both understaffed and underfunded.  In what has turned into a vicious circle, poor reimbursement levels hamper the employer’s ability to increase pay and compete with other sectors that offer better hourly rates for less risky or skilled employment. In fact, California has not had an increase in its Medi-cal (Medicaid) rate in 20 years. In this podcast, Host Rob Lawrence doesn’t talk about the EMTs on the truck – he talks to the EMTs on the truck.  He gets their views on what keeps them on the job and what is driving them away.  As Rob notes, “In talking to this amazing cohort of EMTs, it is clear that the passion to serve and care for those they treat is there, but the living wage they receive is not!” Recurring themes emerge from the discussions (which are reflected in various EMS industry surveys): Having a good and receptive boss/leader Camaraderie – good coworkers make the day fly by Training – keeping skills up to date. The ability to do the job; respond; if necessary, transport; hand over and repeat! … not delay About the guests Alyssa Catalan – EMT with Shoreline Ambulance based in Orange County California Doricela Mozo – EMT with. Medic 1 Ambulance based in Irwindale CA Tyler Coombes – EMT with PRN Ambulance based on North Hills California Ryan Walters – EMT with Falck Ambulance based in Orange County Lasalle Jones – EMT with AmbuServe Ambulance based on Gardena California Damian Henriquez - EMT with AmbuServe based in Gardena California Top quotes from this episode “We do have patients’ lives in our hands, and unfortunately, the pay does not reflect that whatsoever, so a lot of us are working two other jobs, like myself, I work here and I have another job and I have the most overtime than anyone else in the company and I still don’t have enough to pay my bills.” —  Damien Henriquez “I have to work twice as much as a normal worker would have to to afford to live, and that’s one of the reasons why I’ve amassed about 40,000 work hours, I have a 20-year career but I’ve only been here 14 years.” — Ryan Walters “One of the great things about EMS – coming to work and not knowing what type of call you are going to get, whether it’s interfacility transport, 911, just never knowing what kind of call am I going to get, sometimes you get really cool calls, sometimes you get calls that are very difficult, but after the call, just knowing that you accomplished it and what it took to accomplish is really rewarding.” — Lasalle Jones  “Do you realize EMS as a whole is a bubble that’s about ready to pop? Do you want to be proactive or reactive? Do you want to get ahead of it before it bursts or do you want to figure it out after? Right here, right now, we are trying to be proactive so everyone can get a living wage.” — Damien Henriquez Episode contents 01:25 – Meet the panel 02:56 – The view of the new EMTs 04:55 – Time served EMTs 07:17 – How can we help you make a living? 10:22 – What’s keeps you motivated and on the truck 13:56 – What is the FTO seeing as people come in? 21:40 – If you had a rider down the escalator with an elected official, what would you say to them? 25:54 – Get involved 26:24 – Final thoughts Additional resources on this topic California’s Fund First Responders Website California Ambulance Association Rate and review the EMS One-Stop podcast Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the EMS One-Stop team at [email protected] to share ideas, suggestions and feedback.