Encore: R-E-S-P-E-C-T (more than just a little bit)

In 2005, Rachael Robertson gave up the comforts of home to lead a team of fellow expeditioners to Antarctica. Her 12 months included managing a small group in the dark depths of an Antarctic winter. That experience and subsequent extensive research has shown that a focus on respect drives the highest performing teams. She outlines her thoughts in her new book, 'Respect Trumps Harmony: why being liked is overrated and constructive conflict gets results'. Reference: You can purchase a copy of Rachael Robertson’s book, 'Respect Trumps Harmony', at her website   Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.