Encore: What Skin Cancer Patients Want Their Dermatologist To Know

In this revised/encore edition of The Distinctive Dermatologist, we revisit one of our most popular episodes of the past four years -- our time with Michael Carney.  Michael has experienced multiple treatment approaches, including Mohs surgery and GentleCure. In this candid conversation, he shares what it's really like to navigate those decisions—what builds trust, what creates doubt, and what patients wish they had known sooner. Because the patient experience isn't defined by what we intend to deliver—it's defined by what patients actually experience. And when patients discover they weren't fully informed of their options, trust doesn't just erode. It disappears. If you're committed to delivering the Ultimate Customer Experience® and building a practice that earns deeper trust, this is a conversation you need to hear. As always, our appreciation to our sponsor, GentleCure from SkinCure Oncology. GentleCure...tough on cancer...easy on skin.